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General FAQs

Where exactly do you ship from? 

We ship from our warehouse located in Minneapolis, MN. Also where we'll ask you to send returns.

 

What is this store's return and exchange policy? 

We accept FREE returns and exchanges on new or unused products for up to 30 days after the purchase date. Because some of our designs are limited edition, please understand that exchanges will be given with the stock currently held. Chances are we will have what you're looking for so don't worry! If you have a return, email lifestyle@knotclothing.com for what to do next.  

 

How long will it take to receive my order? 

For the most part, we ship everything within 1-2 business days. Once shipped, most domestic orders take anywhere from 2 to 5 business days. Need it faster? Please request Priority Shipping at time of checkout. International shipping delivery times may vary between 2 and 4 weeks.

 

Do you accept orders placed outside of the US? 

We sure do! However, certain countries are more difficult to ship to than others. Just know that we'll do whatever we can on our side. From there, it is up to your customs.

 

How do I know what belt size to get!? 

Please order 2" up from your waist. For example, if you wear a 34" waist pant, order a 36" belt. Between sizes? Size up. Looking for a loser fit? Add 3" to your waist size.

 

Will your Shadestraps fit my Aviators?  How about my Wayfarers? 

Each Shadestrap is equipped with 1 inch, latex free grips and will grab on to your favorite pair of shades without fail. We haven't met a pair of sunglasses yet, that these things won't latch on to.

 

Still Have questions?

Email us: lifestyle@knotclothing.com

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